At Tekkie, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, delivery address
- Order Information: Items purchased, payment method, transaction history
- Device Information: IP address, browser type, device model (when using our website)
- Communication Data: Customer support messages or inquiries
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and service updates
- Send important notifications and order confirmations
- Improve our services, website, and shopping experience
- Detect and prevent fraud or illegal activities
3. Data Protection & Security
Your data is stored securely using encrypted systems. We:
- Restrict access to your data to authorized personnel only
- Do not sell, rent, or share your personal information with third parties for marketing
- Use secure payment gateways to handle transactions
4. Who We Share Data With
We may share your information only with:
- Delivery partners (to deliver your items)
- Payment providers (to process transactions)
- Legal authorities (if required by law or for fraud prevention)
5. Your Rights
As a customer, you have the right to:
- Request a copy of your personal data
- Ask us to update or correct your data
- Request deletion of your data (where legally possible)
6. Cookies (if applicable)
If you use our website, we may use cookies to:
- Track website activity and improve user experience
- Store your preferences for faster browsing
You can disable cookies via your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website and take effect immediately.