We want you to be completely satisfied with your purchase from Tekkie. Our return and refund policy is outlined below.

1. Delivery Time

• Orders are processed within 1–2 business days.
• Delivery takes 3–4 working days island-wide.
• Delays may occur during holidays or due to courier-related issues.

2. Return Policy

You may return your product within 7 days of delivery under the following conditions:

• The item is unused, undamaged, and in original packaging
• Accessories, manuals, and invoices are included
• Items are not opened or tampered with

❌ Items Not Eligible for Return:

• Opened or used items
• Software-activated products
• Earphones (due to hygiene)
• Physically damaged goods not caused by shipping

3. Refund Policy

If your return is accepted:

• We will process your refund within 3–5 business days
• Refunds are issued to your original payment method
• If you paid Cash on Delivery, refund will be issued via bank transfer